Responsible Gaming
Gaming Should Be Entertainment
Sports betting should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. At Jardins de Cristal, we are committed to promoting responsible gaming practices and supporting the wellbeing of our community.
Remember: the house always has an edge. Only wager money you can afford to lose, and never gamble under the influence of alcohol or other substances.
Age Verification
Sports betting in Canada is available only to individuals who are 18 years of age or older (or the legal age of majority in your province). By using our website, you confirm that you meet the legal age requirement in your jurisdiction.
Parents and guardians: Help protect young people by monitoring their online activities and discussing the risks of gambling.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses by betting more money to recover what you've lost
- Gambling with money intended for bills, rent, food, or other essential expenses
- Hiding gambling activity or lying about how much time and money you spend betting
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, friends, work, or school due to gambling
- Borrowing money or incurring debt to fund gambling
- Failed attempts to cut back or stop gambling
- Needing to bet larger amounts to get the same excitement
- Using gambling as an escape from problems, stress, or negative emotions
- Experiencing serious relationship, financial, legal, or career problems as a result of gambling
If you or someone close to you experiences these signs, please seek help immediately.
Self-Help Tools & Controls
Most responsible sportsbooks, including our partners, offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set period
- Betting Limits: Restrict the maximum stake amount per bet
- Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
- Time-Out: Temporarily suspend your account for a cooling-off period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily close your account if you believe you have a gambling problem
Contact your sportsbook's customer support team to activate these tools. Most reputable operators make this process quick and straightforward.
Get Help – Support Organizations in Canada
If you or someone you know is struggling with problem gambling, confidential support is available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and information for problem gambling in Ontario and across Canada - Gambling Helpline (varies by province)
Contact your provincial health ministry or search for "gambling help [your province]" to find local support services - Gamblers Anonymous
A peer support fellowship based on 12-step principles with meetings across Canada
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential information and counselling - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Information, referrals, and the National Problem Gambling Helpline: 1-800-522-4700 - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling and support services
Take Action Today
If you believe you have a gambling problem, seek help now. Problem gambling is a serious condition that affects individuals and families, but recovery is possible with proper support and treatment.
Don't wait – reach out to one of the organizations listed above, speak with a healthcare provider, or contact a counselor. Most services are free, confidential, and available 24/7.
Your wellbeing is more important than any bet.
Jardins de Cristal is committed to responsible gaming. This information is provided for educational purposes. If you choose to use our affiliated sportsbooks, please ensure they are properly licensed and regulated in your province. For the most current regulations on sports betting in Canada, consult the Canadian Gaming Association or your provincial gaming regulator.